Goodwill Bins in Fredericksburg

"There’s the Goodwill Outlet and a Goodwill Store at this address. The outlet sells things by the pound. There are large bins (see photos) that you dig through. It is sort of organized by the bin. Lots of digging for treasures. I found two totes that cost me $3.30 total. The Goodwill store looks like a department store. Very organized and great prices. Very friendly staff. I purchased a gorgeous cabinet for $31. Two gentlemen loaded it for me. There’s a large parking lot but it was packed. I had to drive around to find a space. Both stores were very busy."

"There are two different stores within this building's first floor. The normal Goodwill store and the Goodwill outlet. The outlet side is a mess. Everything is thrown into large bins. The only sorting they do is dividing sections into clothes, toys, shoes, purses and electronics. The majority of the toys are broken and are missing pieces, and the electronics are thrown into huge piles, and are often broken in the process. Care needs to be used when digging through the bins, as it is often you will find broken shards of plastic/glass crushed near the bottoms of the bins. There are also groups of people who spend every day there for hours. Whenever a new huge bin is brought out, these 'vultures' (that is how they act) gather around in packs surrounding the new bin. Once the employees say they are done bringing in the new bins, the madness ensues. The 'vultures' rip though everything, often throwing things around breaking things just so they can dig the fastest, grabbing anything and everything that may be of value. They fill up their boxes and multiple carts up to the brim with whatever they find. After they are done, most of the stuff left over is broken garbage. The 'vultures' buy anything of worth to resell, then just go back to it again, repeating the process everyday, all day. The store side is organized much better, much less chaotic and has slightly nicer things but their prices have steadily been going up. They are also branching out by selling their own line of new retail merchandise."

"This is crazy. I have never seen a Goodwill Outlet like this with no management around if there is any. Aggressive resellers start digging through the bins before the rotation is even finished and then move on to the next one. We looked for a manager, but the only person there was a blonde lady at the register. She did not even listen to us, she rolled her eyes and said there was no manager. We stayed for two hours and never saw anyone else working besides her. Other shoppers told us that these people are always like this, and even though complaints have been made, management if it exists does nothing. There is absolutely no authority here. At other Goodwill Outlets people get banned for breaking the rules, but here it is chaos. They really need a manager to keep this place in line."

"This was my first experience at a Goodwill Outlet and it was so cool! Highly recommend you wear gloves when you come and give yourself plenty of time to look through things, but you can definitely find some good treasures if you're willing to hunt. For reference: everything shown in the cart was $6 total."