Goodwill Bins in Reading

"Depending on the time of day you go, this Goodwill can be a lot of fun. Don't make the mistake of going right when they open. There's a line of crazy people outside waiting to stampede in through the doors (only three are allowed in at a time). People are so careless and thoughtless while "digging for their treasures." You can be a foot away from them, and they will throw what they've determined to be worthless right at you in the bin you're looking through. The store itself is fantastic, it's just the people that shop that who ruin the experience. And for the love of God, watch out when they bring out new bins; you will get destroyed, as people act like whatever they're bringing out is a once in a lifetime opportunity and there could be millions of dollars hidden inside! So many times, I've just gone to stand and watch the creatures that this store brings out. There is no enforcement regarding leaving children unattended, so also, watch out for them because they run around with no parent in sight. People also will load up HUGE carts full of clothing, only to take it back near the furniture area and then proceed to selfishly pick through it on their own time, all while making sure no one else can touch it. Personally, I think something should be done about the furniture area, as every single day, there are people (mostly men who are dragged there unwillingly) who just sit on the chairs and couches, sometimes eating or playing cards, while the women they're with "shop." I guess you can't control who shops there, but you could do a little better with enforcing the "rules" (there was a paper the cashiers were handing out a few weeks ago). Again, I do enjoy the store, and the employees, from what I've encountered, have been friendly. The only reason I do not like shopping here more is because of the rude and ignorant people that act like they own it."

"I seriously think this place needs to be reported to the Better Business Bureau! Or whoever to seriously answer the same issues reported from customers time and time again! I have written reviews and get the same generic response. They have no intent to fix any of the serious concerns customers report. They have rules posted, but that’s just for appearances. They will not enforce any rules and don’t bother telling the employees. Nothing is done , because the violators, you know the ones with 5 carts, spend lots of money! Seriously, how can this place open their doors? They allow merchandise people donate to be broken. Customers get attacked by animal like behavior. Children in bins rummaging through the merchandise, dumping games and puzzles. Parents could care less because they taught their kids how to disrespect people and not follow rules. In ending, I’d like to share the newest joke about the new hours. This store is now open til 9:00PM. I went in at 8:05 and they were taking the bins away. I asked the worker why and he said “I do what I’m told”. You need to ask the supervisor. Well, she was up front watching them roll the bins to the back room. What to do... hmmmm!"

"First off, it's "the bins". It's not gonna be clean and neat. This is the last chance for these items to be purchased before they hit the landfill. With that being said, I personally think the staff do a good job all around. They're friendly and helpful. It can get a bit hectic sometimes but that's part of the experience. Most of the time, the people there aren't bad either. Occasionally, you get someone who is a jerk, but I just move on and come back to that bin later. They rotate a row of bins every 45min to an hour. If you walk in for the first time, just find a staff member and tell them you've never been there before and they'll explain how it all works. Bring gloves and a reusable bag. Everything is paid for by weight. Currently, it's $1.99 per pound I believe."

"First of all, the one star peeps need a reality check. This is a Goodwill OUTLET ... This is not Off 5th or Nordstrom Rack. There is no method to the madness. You need to dig through the bins. I found the staff pleasant and the bathrooms clean. The changing of the bins is a fun concept. I walked away with an amazing leather jacket, great pr of leather gloves (found each glove in a different bin, btw), 2 pr jeans, 4 sweaters, a random graphic tee, sweatshirt, yoga pants, and ... a silver plated serving fork 🤷‍♀️ all for just under $20. And that folks, is the concept of the Goodwill Bins. It's ok to have standards but leave your expectations at the door. Just have Fun with it! ✌️❤️"