Goodwill Bins in South Hackensack

"I came here(probably like a lot of people) expecting to find some good brands. It was a lot of junk like Walmart, kohl's and target brands. I found a few pieces, not very exciting. They brought out the new bins and I thought that this is where I may finally find some good brand names.. wrong.. it was the same junk as in the bins that were already out. It takes them forever to bring out the new bins and there are a couple of employees that seem to love the power trip of yelling at people waiting for them to finish. The worst part is they have to announce their 'rules' every time they bring out a new rotation in english and then Spanish like they are talking to stupid children. The speech goes on for about 10 minutes. It's just rude and condescending. Post the rules on the wall and treat your customers with respect not like criminals. I would go to another location, this place had nothing good to offer. Also, 1 employee to check everyone out, so bring a book.. you will be on line for a while. While I was waiting on line an employee went to the front of the line and purchased a Hermes blanket that she found in the back storage area. That just seems wrong that employees can pick out what they want while they leave everyone else digging for scraps."

"I’m pissed! I have been shopping there at least four times a week for the past two years. I have had wonderful experiences and great luck finding wares to sell on eBay. However, in the last two weeks, they stopped putting housewares in bins. Instead, they lined the perimeter of the room with metal racks full of broken items, open boxes, things with missing pieces. All of the houseware items are thrown on these racks, and they do not bring out wares bins anymore. First of all, they have not thrown away any of the garbage. It seems like they add about 20 new items on top of the garbage each day. Considering this location is so hell-bent on us following their rules which they claim our for our safety and FAIRNESS to all customers. They are not showing any fairness to people who shop for houseware items. The only opportunity anyone has to get any good items would be first thing in the morning, which many people cannot do. It is completely unfair and discriminatory to the people trying to make a living off of houseware items. I went from spending an average of $25 a day, to spending 0 to 5 dollars a day. Your loss."

"I decided to update my review after giving this place another chance( by chance I mean continuously spending my hard earned money here ). This is an honest review, this place has gone downhill even more since my last review. There is less customer service now then there was before. The tone of voice used when dealing with paying customers is ludicrous. This is not a military school, it’s a place of business. I do not work for the employees, the employees should be providing some basic type of costumer service. Guess what, if the regular shoppers and the first time shoppers don’t like a specific rule change or way of doing things you should take that into consideration. Being told, in a huddle setting like school children, “ if you don’t like how we do something here then go shop somewhere else “ is demeaning and disrespectful. Add that to the obvious fact that donated items are being picked over in the stockroom before being made available to the shoppers ( all good items have a rejection sticker on them or never make it to the bins in the first place ) and you have a recipe for disaster. The “ random “ choosing of the line experiment just keeps getting wackier and wackier and has turned into a power trip/favoritism type of situation. Let the people who have supported your store shop with some respect and dignity. Stop trying to reinvent the wheel and if you really want to do something random and fair then do it. I’ve noticed less and less people coming to shop in the last few weeks as well. When I personally ask people “ where have you been “ the responses have been consistent. “ This place is going downhill and they don’t respect us “. I will be back to update my review in a few weeks. ————original review below———— This place used to be good. Now if you are not a favorite of the workers there good luck being treated fairly. Also, don’t come here if you expect anything that resembles customer service. You are treated like a prisoner here, it’s actually absurd. One last thing, people put rocks and other garbage outside the door the night before to hold a spot for the next day. God forbid you move these items, a gang of ladies from Washington Heights will emerge and attack you for moving the place holders they have placed for friends who are on the way. Other than that I find good lamps and art here. I am a designer."

"Wear gloves and get ready to dig. I primarily shop the housewares and have found some amazing pieces are rock bottom prices. If you have patience and are willing to put up with dirt, dust, broken items and a lot of people, you can score some finds. Personally, I find it fun to dig through, but the amount of broken glass and garbage in the bins is astounding. There was an actual medical needle bin the other day and also a mummified mouse in a glass vase. Don’t go expecting more and you won’t be disappointed."