Goodwill Bins in Middletown

"The Outlet Store’s Management is absolutely terrible. The store manager (Olivia Palma) shows repeated occurrences of bias and favoritism towards some of the male adult customers, while others (like myself) are treated with less patience, respect and/or kindness. Ive had a terrible experience with Ms. Palma which has left me feeling extremely mistreated and disrespected. All I was trying to do was search through the clothing bins, to find some stuff for my small business, and go about my day. I’m never usually one to write a review, but ever since I’ve been coming for the past few weeks, she’s made my experiences very troublesome and very annoying for not only myself, but it shows noticeably for other customers and friends who attend the bins as well. Nobody should feel as if they’re not “equal” to another customer, especially if they haven’t done anything wrong. I have more to share about my recent experiences at this Goodwill outlet, and I’d love to chat with a goodwill representative further about the matter."

"There aren’t really signs to point you where to go. See attached photo for the entrance. Didn’t see much furniture. It’s mostly bins of clothing. I’ve been to locations in other states where clothing was by the pound, furniture was priced individually, and dish ware and books were x for $x. At this location, everything is $1.89/lb."

"Definitely better than the outlet in Baltimore because it’s much bigger and it was rotating bins out a lot more however it did take a while for them to rotate out the bins and with their being so many people there we were all up against one side and we’re really just standing there stuck cart to cart with barely any room to move. I don’t know if this was because people didn’t want to move away from the front so that they could get to the other bins quicker or what, but it was very packed and seemed a bit like a safety hazard for at least 15 minutes and there was some people trying to leave like the store itself, but with their being so many people they couldn’t get through, and if we move over the line, they yell at you, which was kind of funny to see them yell at somebody who was going to check out lol"

"I don’t like this outlet as much since they’ve moved from Camp Hill. They had more bins of household than they do in Middletown. I’m not sure why they set the bins out in the configuration that they do with some household bins at the front of the store, then some at the back of the store. When they flip the bins everyone has to wait along the opposite side of the store. No point in even trying to look at the other bins still out there since everyone and their carts are blocking all the aisles. They have a policy for some reason that you must remain with your cart. They will call you out about it as well if you leave your cart alone and wander for too long with out it. I’m not sure why that’s so more important than telling customers to keep the aisles clear or at least a pathway so others can pass by or the flippers who seem to feel more entitled since they are there everyday who like to sit on the bins and relax and block someone’s attempt to look through a bin while waiting for them to be flipped. It’s not always bad though. Just depends when you go and how many people are there. I have found some items from time to time."