Goodwill Bins in Clarksville

"Unfortunately my opinion of this place has gone down SIGNIFICANTLY since they opened. This has hurt my rating for the store. Everyone please do their part to make Goodwill Outlet great again! Many of these things can be easily changed on the corporate level. I have often spoken to cashiers and given time for things to improve, but they have not so it's time for an honest review. THE ROTATION - F Rotation is everything at the Goodwill Outlet. The store is laid out so bins can quickly be changed out. During rotation, the isles are cleared and new bins cannot be touched until all bins are in place and the manager gives the word. They often skip rotations or only change out few bins. Show up near the end of the hour so you know how rotation is panning out that shift. Fast rotations rarely happen. People fail to follow directions. They will lag, continuing to shopping in the bins. Then they'll take their time getting to the wall or walk across the entire store while the majority wait. THE LAYOUT - A+ The store is divided into sections. Clothes and shoes are in bins along the inside bins. Furniture is in the front corner. General merchandise is along the back wall. PRICING - B The pricing is simple. With the exception of individually priced items, everything is 1.69 per pound. Each register is equipped with a cart scale and a counter scale. Checkout is a painless process. Since everything is priced by the pound light items are extremely cheap and heavy items have runaway pricing. Ask for a discount on heavy items. THE MERCHANDISE - D When the store opened it was great! Treasure finds were plentiful. These days they're over-picked in the back. They've changed their focus so they can send more to their private auction site. This has been a problem for many years in their retail store. They're neglecting to service the local shopper looking for a bargain. It's often crowded enough you can't get anything. I stopped going on the weekends because I rarely found anything. The store is advertised as as a liquidation center for items that don't sell within six weeks in their regular retail locations. This is not true. Most items have no price sticker on them, which tells me that they were never offered for sale in a retail store (Goodwill is a stickler for pricing everything). Most items are dirty and in very poor condition. I've had items removed from my cart and refused sale. One time it was the only thing I'd found. Wasted trip. They focus on safety during bin rotation but you'll often find broken glass, sharp knives, and more sharps right after rotation. GOOD CUSTOMERS - A+ There are some really great regular shoppers. I know many of them by name and talk to them whenever I go in. I see them around town and they ask me how I am. They're great! BAD CUSTOMERS - F----- Goodwill Outlet attracts some of the worst customers in the area. I've seen customers INTENTIONALLY break items. Just smash them. They open boxed games just to dump them out. They fling things to watch them scatter and laugh. They'll examine something, decide they don't want it, break it, dump it out, scatter it, preventing someone else who might want it to lose interest. THE TAKEAWAY: You can still often find overlooked treasures. Bring gloves and wash your hands before you leave. Expect a lot of things to be broken in some way. Be patient. Be courteous. Ask for a discount on very heavy items. Be prepared to be disappointed on the weekend."

"This is an enlightening experience. After you get over the initial shock of how unique the set up is, it's quite fun. Just don't go in thinking you will easily find a set of anything. You might with some digging. Absolutely worth an afternoon digging for buried treasure! The store overall is clean, bathroom is clean. Parking lot is open and accessible. Including handicapped parking. I saw a complaint about employees there but I have not had the same experience. They might be perceived as mean because they enforce their rule of staying behind the marked lines when they move the bins around but that is a safety thing. They are moving good sized bins on wheels all around and it just wouldn't be safe with customers in the way."

"Goodwill outlit is a really weird and crazy place. If you have never gone don't expect it to be some fabulous spic-n-span establishment and don't expect everyone there to be an angel. The bins will be a little dirty and things can be broken and there will be a lot of people digging through the bins. For some people this is a sport, looking for all the goodies that were missed. Personally I really enjoy it, it's fun to dig through everything to see what you can find. I have found everything from a vintage koala made out of kangaroo fur to a bottle of heavy whipping cream. Again it's just a carzy place and cray people go to it butI always have a blast there."

"just remember you're buying clothes and various knick knacks by the pound. so temper your expectations. but it's a fun treasure hunt. vintage to like new items can be found if you stick around enough."