Goodwill Bins in Versailles

"I’ve been coming to this location for years, going back to around the COVID era, and over time it has become much harder to find worthwhile items. Most worthwhile items are presorted and price adjusted, items of value only make it out to the bins if employees miss them during the pre-sort. We have started to lower the regularity of how often we come as a result. However this weekend really made us re-evaluate us returning at all. There are two basic expectations most regular shoppers understand at the bins: don’t take items from someone else’s cart, and wait until the new bins are fully brought out before digging through them. In this case, the issue was someone beginning to dig through the new bins before they were fully set out. When the situation was addressed things esculated. What made it worse was that the customer claimed that since she was dating an employee the rules did not apply to her. The customer and an employee then followed us into the parking lot, where the situation nearly became physical. Management did come outside and check on things, but by then the situation had already been de-escalated. The overall environment now feels chaotic and poorly managed compared to how it used to be. It’s disappointing to see a place I used to enjoy decline to this point. Based on conversations with other shoppers, and management this doesn’t seem like an isolated incident. In fact Monday a similar issue happened at the other nearby outlet store in which Police were called. This suggests that these stores are not properly managing bin rotations successfully."

"This is a great place to treasure hunt, but you either love it or hate it. You dig through bins of raw donations for a flat price of $1.79 per pound. Any single item over four pounds caps out at about $7. Other specially priced items: all suitcases, storage bins, bowling balls, and exercise weights are $1.79. All books, glass, and ceramics are 69 cents. There is generally cameraderie among the shoppers and there are some friendly regulars. If I don't find treasures, I buy small housewares like sewing supplies, garden supplies, and kitchen utensils. For me, this is about re-using things instead of creating a demand for new consumer goods with new packaging and shipping. Plus it is a fascinating museum of our daily lives."

"It is the bin store goodwill- items are by weight- if you have time, and maybe gloves, this place is a fun way to spend some time searching through clothes or objects"

"I used to love this place but certain management has ruined this place, it’s sad really. It used to be 1/2 hour between bin changes now it’s 2-3 hours minimum. All of the good employees have been fired or quit because of the “one who runs the whole building” as they twirl their finger on the air. I just find it very sad that they would allow it to get to this point. I’m sure they will be closed soon as sales cannot be good. Someone at the corporate level should really step in. The employees are given a list of brands of items to pull so they take anything worthwhile out of the bins but leave literal excrement. The one who runs the whole place has her “favorites” as far as customers who can do no wrong. Be careful what you say or do as the righteous one Queen of goodwill will off you from the place faster than they change bins. Good luck wear gloves to dig through the garbage that is left over from the greed filled management as you wait in a non air conditioned building for hours. DON’T FORGET THEY GET THE ITEMS FOR FREE TO HELP THE LESS FORTUNATE 😂"