Bin Stores in Columbus, Ohio

"We got a lot of very good items from the bins! So much fun hunting through the store and discovering one amazing deal after the next, especially on Fridays when all the bins are fully restocked with unique items! Mike and his family and crew are awesome folks to work with. Team members are willing to help you test items and open boxes that you are interested in buying (or not). In addition to the bins, they have several items throughout the store that are priced lower than the big box stores! Family Deals is a furniture store too! We..."

"I called in inquiring about Furniture specifically a sectional I seen online. I spoke with Mike who advised me of the item I had in mind, & the details about it. He also told me i can come check it out, as I did. When arrive I was treated with phenomenal customer service. ( they also have weekly deals on a wide range of items.) I was worried I would be able to get the furniture I wanted. But Mike and his other workers made sure I got EXACTLY what I wanted!!🤩🤩 I’m forever greatful!! And will highly recommend anyone..."

"Here’s a polished review you can use: ⸻ ⭐️⭐️⭐️⭐️⭐️ Family Deals Furniture on the Eastside provided an absolutely amazing experience! The service was personable, cheerful, and incredibly helpful from start to finish. Everyone went above and beyond to make sure I found exactly what I needed. Gus was outstanding—friendly, attentive, and truly the best at making customers feel valued. Highly recommend this store for great products and even better service! ⸻ Do you want me to also make a shorter, punchier version perfect for Google or Yelp?"

"My husband and I had a stellar experience at Family Deals Furniture. When no one else could finance us, they got it done. They never gave up, and not only got us a beautiful quality sectional but free delievery. They are a family run buisness which is hard to come by, and they treat you like you are family as well. Skip the overpriced places, and get more friendly service with way better selection. They also offer a great warranty! Highly recommend. Thank you so much to Gus, we will be life long customers!!!"

"This used to be my favorite location as I have spent thousands of dollars at this specific location. Those days have passed. One of my items was due to be picked up by yeaterday. I went there to check to see if I could still pick it up. The item was still there however they would not allow me to pick my item up althoughit was paid for in full. They do not treat their customers very well at all. You are not even allowed a fanny pack to hold your phone and keys while picking your items since they..."

"*Updated… customer service reluctantly and rudely refunded me days later, but still, be on the lookout for this BS behavior* ABSOLUTE SCAM. This item was marked as “good condition,” meaning usable with a few imperfections or scuffs, per their website. Also per their website, they say to open items before leaving to ensure it’s as described, and their own terms tell you to notify an employee before leaving if there’s an issue. Their own terms say they will only refund if an item’s condition is misidentified. They refused to give money back for a broken mirror that should’ve been marked..."

"If you’re expecting any kind of customer service, you’re not going to get it from Bidfta. If you work during the day, give yourself plenty of time to get in the door and find your items before they close. The narrow pickup window isn’t conducive for many people’s lives. I was in the door looking for my 4 items at 5:50. At 5:58, the ladies at the front started yelling “You have two minutes to find your items and get in line, or you will not be checked out.” They yelled again at 5:59 and 5:59:30. I had one item..."

"First time shopper via online bidding. It was fun fast and efficient. In store was a whole different ballgame but in a good way! Visually it was overwhelming but staff was patient kind and took ownership of my experience. Kudos! Base on what staff showed me I was able to locate my items and get in line with a breeze. I was waiting on a bid that had just ended and “bam” it was added to the floor. I was able to grab and add it before checking out. There were excited people you’d never know the world was crashing..."

"Terrible wherehouse! If I could give less than 1 star I would. Do not shop at this place, I repeat DO NOT SHOP AT THIS WHEREHOUSE, unless you want to lose money! My friends and I, we're constantly shopping through the website, and since one of them lives near Phillipi Rd. Her husband USED TO pick up the items for me. First, the level of unprofessionalism from one of the employees there, is insane. A short skinny blond girl who is constantly complaining about her teammates, was also constantly targeting to my friend's husband making it impossible for him to..."

"The Phillipi & Chantry locations in Columbus are AWFUL. Both were disgusting (as in literally gross) in different ways. Phillipi has massive leaking from ceilings with huge 55 gal + containers sitting around catching what appears to be sewer drainage. An entire row (#9) was full of ruined items that were soaking wet & nasty. Row 2 wasn't much better (see pic) Everything in both locations reaked of urine. At Chantry Rd there were acutual dead mice littering the outside. (See pic) Neither were organized well. I had trouble finding my items at both locations. Chantry is set up in..."

"Here's an honest review from a fairly experienced auction user (100+ purchases between Capitol City, BidFTA, and Zipperbuy.) Parking lot is trash and frankly embarrassing. I park on the side and walk the rest of the way. Not worth running through those pot holes. They have the money and should get it fixed. They don't do returns, but the policy is quite clear that it is permanently yours once it exits their doors. Gotta be knowing the systems in place. Tbf, this is a pretty common auction house policy except at zipperbuy. Inspect your stuff on site! They're reasonable about..."

"I usually purchase from the Chantry Dr. location, but the item I was looking for this time was listed at the Phillipi location, so I placed a bid and won. When I arrived for pickup, the difference between the two locations was like night and day. The item was a Roomba vacuum listed as-is, so I wasn’t expecting perfection—maybe just a missing charger or accessory. After receiving no assistance finding the item, I eventually figured out the last 4-digit system, located my box, waited in line, and checked out. The pickup area was chaotic—boxes everywhere, people opening items all over..."