Goodwill Bins in Canton

"Customers already spend tons of money here on a daily basis, and whoever is in corporate thinks they are going to pay $3 to look in a section of VIP bins every 30 minutes? The flyer for their best bins has gone viral on thrift groups on Facebook and canton outlet is now the laughing stock. Corporate greed needs to end. It was not broken, do not try to fix it. They also rearranged the bins to accommodate this and absolutely ruined the layout. I understand their profits go towards helping their mission, so how about #1 stop raising the prices per pound, so in turn people buy more, #2 leave the high quality items in the bins, people buy more and are return customers and #3 roll out more bins at a time and don’t try to charge VALUED CUSTOMERS $3 to search for the items you already got FOR FREE, so….people buy more and people can be helped thru their program."

"One star is giving them too much credit. This Goodwill enforces strict rules I’ve never seen at any other goodwill bins location and the staff is rude. When I visited for the first time, I was told, "You need a ticket for that line, everybody knows that!" Clearly, not everyone knows. The manager should address the staff's attitude, especially the man pricing kitchen gadgets in the back on 7/24 at 3 pm that I encountered. Instead of saying, "You need a ticket, everybody knows that," in a condescending tone he could have politely informed me to get a ticket. Which by the way, they charge you to buy a ticket to shop in a special line, that is literally just trash. It’s no better than the rest of the store where you can shop freely without a ticket."

"I think the main problem with this location is the amount of re-sellers with multiple carts of stuff before they buy anything. They pile up carts in the front of the store and it hinders the shopping experience and limits the number of carts available for use. 3/5 times I've went there recently there have been no carts because of this. And quite frankly this also limits the value to other customers when they have three carts full of good stuff they snatched because of the rush to get to new bins. Just limit customers to one cart so I'm not elbow to butt with other customers due to multiple full and unattended carts up front near the registers. Otherwise I love this store and want it to thrive."

"I come here often to shop for local schools and families in need. I also love thrifting for my own family. The staff is amazing. I saw a ton of comments about staff being rude but I am greeted every time I come in since I’m more of a regular (Harry is the best 🙂) Yes the Best Bins was a dumb idea and they have since gotten rid of it but raised the overall price by weight. Just remember the employees have nothing to do with that. They don’t control any of the pricing etc. Yes there are a lot of resellers but it’s part of thrifting. A lot of them are friends and you kinda get to know the regulars the more you come in. I always feel safe and welcome shopping here. I love seeing new faces, being greeted by old ones and finding little treasures along the way. Thrifting isn’t for everyone especially bin style thrifting. But I’d rather reuse and recycle than spend 4x as much on new items."