Goodwill Bins in Waterloo

"the best fr. great staff great price very fair . Losers are bitching in the reviews abt single shoes and stickers on vases but that's just like what it is & yall are weak bc the glass is like 15 cents and the shoe is $0.75 . ""but when u put a sticker on a leather shoe it strips the finish"like oh my god u people cant do anything for urself. U know what else strips the finish? wearing the shoe. again, the shoe is $1 it costs less than a candy bar so there might be a slight cosmetic flaw & if u cant intuit this come back here i wanna pick u up &drop u on ur head itll be nostalgic for u probably. Thrifting is just like some times it's great and sometimes u touch a weird wet sheet or theres a smell just chill!! when u spend a ten and get a bag of random stuff that's like ur choice & u get what u get. If u want perfect shit ur gonna spend fifty. learn to fix things the economy &climate will not get better while we are still alive . I miss when there was a mirror in the store so i could see how things might look but im getting better at imagining it in my head. its like a museum of other peoples old t shirts and shoes, weird amount of shoes when you think about it. also if u wear gloves im going to make fun of u loudly where u can hear. to finish, Love this place, love the world, yeah. go here"

"I use to go there a couple times a week. I haven't had time to go lately, but this visit seemed like it was more rundown & worn out stuff. There were 7 single shoes that we searched hi & low for & never found. The bin of bags & purses were junk and should've been thrown away and never even put on the floor for sale. All the clothes seemed to be xxxl. Very disappointing!! I'm not in any big hurry to go back."

"I love how Goodwill claims to be good stewards of donated items, only to turn around and damage the very products they received for free before reselling them to the public, often at prices that hardly resemble “thrift” anymore. Why they continue to place adhesive price stickers directly inside leather shoes is beyond comprehension. Anyone with even a basic understanding of leather knows that removing those stickers strips away the finish, leaves behind residue, and permanently damages the material. It’s careless, unnecessary, and completely undermines the organization’s supposed commitment to sustainability and responsible reuse. And somehow the response is always to pass the buck and blame “improper training,” despite the fact that Goodwill has entire departments dedicated to training and operational standards. At some point, recurring incompetence stops being a training issue and starts being a leadership issue. If the same preventable mistakes continue happening across stores, over and over, that reflects a systemic failure in management, oversight, and accountability, not just a few poorly trained employees. And this is just one of many instances where Goodwill’s actions completely contradict the image they work so hard to promote. Time and time again, donated items are mishandled, damaged, overpriced, or carelessly processed, all while the organization continues presenting itself as a champion of sustainability and community service. It’s difficult to take that messaging seriously when the actual treatment of donations shows such a blatant lack of respect for both the items themselves and the people who donated them in good faith. Frankly, it’s embarrassing for an organization so focused on public image to display such consistent carelessness behind the scenes."

"I would rate higher, but they are hardly open ever. There hours change all the time? However they are open 5 days a week yes. But for people who work during the day it’s not practical. I miss coming here every Saturday with my mom, but we both work during the day so we cannot."