Goodwill Bins in Orlando

"This is a “bins” store, not a typical thrift shop. It was a first time visit for us. There were no signs or person to tell you what to do. You walk in and see people in lines and some looking through bins. The people in line were very friendly and answered questions I had about what to do. They said you can look at bins already out but must wait in line to see new bins. We looked around a little and all the bins were clothing. We then got in line, waited 15 minutes. It wasn’t really orderly and you couldn’t tell where the end was. They let people go stand in front of their desired new bin but you couldn’t touch anything until they said go. You could not bring a cart with you. When they said, “go” you could dig through. A few minutes later other people with carts could join. I looked through 2 bins of plush but the rest was more clothing. For checkout, you transfer your items to a cart on a scale to weigh it. I thought there would be a different price for books (I had picked up 3) but they said no it’s all the same. I ended up spending more than I expected but still got some good items. We went around 12:30 on a Saturday. It was full but not crowded. There were lots of families, bilingual speakers, young men and all were welcoming, polite and willing to help with questions. If you know what you’re getting into, you can find some great items"

"I have been twice to the bin store. My experience has been great. The employees have always been nice to the people there and I've never seen anyone yell or be rude. I've been at a busy time and a less busy time and people were respectful. I dont get in the line to be first to bins but I've never seen anyone get into it with another person. I enjoy going and have a great time! I am not a reseller, I strictly go for myself. If something doesn't fit I either try to sell or give away in my community."

"I try to come to this bins location as much as I can. I usually drive an hour from where I live to come. As much as I love it and find great things, the disrespect sometimes makes my finds and drive not even worth it to me. Not trying to be racist but there are black women that fill up the bins everyday. They push, they shove, they snatch things right out of your hands, they cut you in line, they take everything out of the new bin rotations so nobody even stands a chance, etc… and with absolutely no apology. I went today and had a woman go so far as to sit on top of me when I was on the bench (which was full) because she wanted to sit down. She literally just sat on my leg until I moved to the edge of the bench where I barely had any room even though I had been there first. Sadly, staff does hardly anything about this. They don’t let people off of the lines in groups like they have in the past. They let everybody run and push and shove those who are not willing to be rude and disrespectful enough to not follow the rules. I have come in the past where rules used to be enforced a lot more but at this point it has gotten out of control. It seems like every time these problems get worse. I don’t mean to say anything bad about those ladies but they are completely disrespectful to me and others who are just trying to shop and look through the bins. They are here every single time I come and they are so rude that it honestly makes me feel like it’s not worth coming anymore. I am a small girl and I completely get shoved and walked all over because I don’t want to cause issues with anyone. Staff says they will kick you out if you don’t follow the rules yet I’ve been completely snatched from, shoved, and disrespected every single time I come and shop this location. The only reason why I have a second star is because I have found some of my favorite items at this store. But at the cost of having to put up with constant disrespect and abuse from those who shop here."

"I was here for about 45min. When I entered it seemed clean and organized. There were a few people sitting around the entrance. The price per pound as of today Jan. 15, 2019 is $1.39. I found 2 items that were really worth it — so you actually do find at least one item when you are digging thru the bins. I prefer to go thrifting where they have clothing separated by type (jeans, skirts, shirts) and not everything thrown into 20 different bins. Nonetheless, people did not bother me at all."

"THERES A POLICE MAN SITTING OUTSIDE THE DOORS. Some might say I’m just not cut out for “bins” but I will not be returning. The staff isn’t rude but they’re not helpful. It was my first time going and I had no idea about waiting in line for new bins. I made the mistake of doing that thinking I would find something good and the only thing I found was assaulted. The people (customers) thrifting are crazy and it’s really sad to see people get so worked up over the things goodwill could not sell. I had ladies pushing and shoving me for sports bras and t shirts. The few things I took home were not worth dealing with how this bin location is ran. My friends and I drove almost an hour to be disappointed."

"This place sucks. All of the clothes are thrown in bins and they have no form of organization here ... everything is all mixed up in each bin. If you are looking for something specific, this is not the place for you but if you have time to dig through the mess then go for it."

"If I could give 0 stars I would. Exactly what I was expecting from pine hills. This was my first time at this location, it was horribly dirty. There was literally used panties with skids in these bins. I’ll wash but I’ll never be clean. Also the employees yelled at me like? Mf this is my first time here, maybe if it was more organized or signs with your “rules”. These employees treat grown adults like children. Don’t even waste your time here nothing good anyways. Go to the one in winter garden down the street"

"You have to dig for the treasure. But the people that work there are very nice and you can find EXPENSIVE stuff. If you're going the first time go around 5 pm when it isn't too busy. There will still be gold in the mountains of stuff in bins."