Goodwill Bins in Alabama

"My wife and I came in today and I'm a confused on a few things. Correct me if I'm wrong. But aren't all the rotations supposed to be done? Meaning the clothes, shoes, books should be rotated as NEW and not half done. Meaning only taking out half of the items( shoes, purses etc books and sometimes clothes) and so call adding the new on top of the old. We are not the only customers that notices the difference. Now I must add this only happens when as I was told David works alone. Today all of the clothes rotations weren't done. To my knowledge only one shoe rotation was done. And the books were half done. The cashier stated he said he had done them but I know it wasn't true because I visited yesterday. The other worker Monica works EXCELLENT even when she's alone. The only negative part is she shows favoritism towards certain people. And it's obvious. I was told they are buying her lunch for shoes which I thought was hilarious. All I know if you come after 3 you will get the best of the best maybe. Her and husband grabs like it's a race. They have 2-3 bins full how is that possible? And no they don't even buy them all. So we the customers sit and wait to see what they put back. Is that fair? Also can who ever that is in management help the employees with discipline in the store. You have kids running around as if it's a playground. And can we please have the buggy's back !!!"

"After digging through bins for over an hour, I went to pay and there was a tiny paper taped to the screen "Cash Only". Not a sign anywhere else. So I left empty handed as I had no cash on me. Get it together Goodwill."

"Love it here, now that the trouble starters are gone it’s great, my 3 star review is because I’ve seen workers are waiting along with putting things at certain spots for a certain person. I’ve been told this by several people along with seen it happen. We are all paying customers and things should be fair game no matter what. This issue used to be worse and got better, but it seems it’s happening again. Best regards a loyal customer!"

"We went today and had a great experience. At the front is an actual Goodwill store. Then for the outlet/ bins part of Goodwill you drive around to the back of the building. The staff was so nice and very helpful while we were shopping at the store. The outlet was overall clean and smaller than some of the other places we have been. However not saying anything negative about that just noticed. The staff and shoppers at this outlet were both helpful and polite. We have been at outlets before where you might get elbowed in the face. Not here a nice relaxed setting. We will definitely go back."

"Hi, can anyone tell me if the Goodwill outlet is open at this location yet?... where they sell by the pound... I went two months ago but only the retail store was open... Can someone please answer my question? Thank you very much"

"Outlet: Found nice stuff...you have to be willing to dig, but I am! However, was very put off by the gal working the register today Thurs...she had people waiting in line and was TOO busy talking to a man all about her health and not paying attention to checking people out, took me 10-15 mins and I was 2 in line, with the person in front of me only had a few things! I am sorry about her health, but not the time or place to talk and ignore customers. JS"

"They had a couple of good finds clothes wise but the miscellaneous stuff was kinda just clutter. Goodwill is officially the expensive thrift store though, here the average price for shirts are $6-$8 but if you go to the America's thrift store the average is $4-$6 and i bought soooooo many gorgeous tops and such for layering there."

"The lady that works at the opportunity center named Cari is absolutely unprofessional. She is definitely the rudest person I have ever encountered working anywhere. I have filed a formal complaint with the company so I really hope someone reaches out to me regarding this matter. The thrift store is amazing! Employee’s on the other side should not be working with the public at all."

"I come in from time to time and often find a treasure or two. Many of the negative reviews seem to be unaware of what to expect from a blue bin store, but as long as you don't mind digging through quite a bit of rubbish, you just might find something you've been looking for."

"First off, everything is unsorted which means you can find some gross stuff. Soiled underwear, fluids, and just generally gross stuff. For example I found a leather whip there, being that I'd recommend wearing gloves and using hand sanitizer after each visit. Putting aside the gross you can also find some really good stuff there.. For example, I found air pods! It all just depends on what they bring out. They change the bins every 30 minutes or so. The only thing I don't like is sometimes they'll bring out all clothes or all decorations and not an even selection of different stuff. Oh, also one employee in particular is pretty rude to customers. I believe her name is Martha?"

"Mostly clothes and shoes in the bins. Fairly decent items to be found. Price is by the pound so you do get a lot for your money. It's fun digging for treasures. I will say the staff can be rude from time to time. I haven't had any issues but I've seen them yell at people about different things instead of politely asking or telling people the rules. They assume everyone knows but for some people it may be their first time shopping there."

"Smaller than the other bins I've been to, but I still found plenty! The staff were all very nice and friendly, too. The only bad thing is that they don't take some of the donated clothes off the old wire hangers so they'll poke you while you're digging and, even worse, they poke and damage the other clothes in the bin, especially the delicate vintage items. I have never seen this at a goodwill outlet before."